Privacy Policy

As a membership-based association dedicated to serving the insurance industry, the British Insurance Brokers Association (BIBA) is committed to maintaining your privacy. The following information describes the practices we maintain regarding any personal information that which we receive about you. Please take a moment to review our privacy statement and to then Contact Us with any questions or concerns you may have.

From time to time BIBA may need to make enhancements to our privacy practices. This may happen as the result of government regulation, new technologies, or other developments in the area of privacy protection. Any updates to our privacy policy will be clearly posted on the BIBA website.

Please check back at our Web site periodically to learn more about how BIBA is adhering to best practices in safeguarding your privacy.

This privacy policy was last updated on January 2013.

Why we collect personal information:

We collect personal information for many different reasons related to the running of BIBA. The three main purposes are: first, if you are or apply to be a member, second if you (or someone on your behalf) registers for one of our events, and third if you ask us to send you any publication or other information, for example, if you register to receive recruitment alerts.

If you are registering other people for one of our events then you are responsible for ensuring those individuals have either read or been informed of the contents of this privacy policy.

We also collect website and email usage information. Please see the paragraphs below on Cookies, IP addresses, and Pixel tags for more information.

How we use and share your information

If you are a BIBA member we will use your personal information to administer your membership. Active members are listed on BIBA’s website in the Find a Broker area, which anyone can search by area or speciality. Member details may also be disclosed to callers to the “Find a Broker Service”.

If you have asked us to send you any guides, documentation, email alerts or other information we will use your details to send this to you.

If you have registered for a BIBA event, we will use your details to send you the relevant information pack, and to include your name on the delegate list (which is available to other delegates) and for other purposes related to our running of the event.

We also use third party companies to help us provide our services. These companies will only use your personal data under our strict instruction.

We reserve the right to share your personal information with a third party without your consent where it is permitted by law, including if:

• the disclosure is required by law or by a regulator with authority over us or you, such as where there is a court order, statutory obligation or FSA request; and/or

• we believe that such disclosure is necessary in order to assist in the prevention or detection of any criminal action (including fraud) or is otherwise in the overriding public interest.

In the unlikely event that we transfer your personal data outside the EEA we will ensure that an adequate level of protection is in place to protect your personal information.

Marketing

Where you have agreed, we will send you details of BIBA programs, products, activities and events which are run by us or by one of our partners. We may share your information with our partner so they can provide you with those details directly.

BIBA is committed to only sending you marketing communications that you have clearly expressed an interest in receiving. If you wish to unsubscribe from emails sent by BIBA, you may do so at any time by clicking on the “unsubscribe” link that appears in all emails. Otherwise, you can always Contact Us.

Security

BIBA is committed to keeping your personal information secure. BIBA keeps all personal information in a secure server. We also have appropriate security measures in place in our physical facilities.

While we strive to protect your personal information, due to the nature of the internet we cannot guarantee the security of any information you transmit to us. With this in mind, we urge you to take every precaution to protect your personal information while you are online.

How long we keep your personal information

We only keep personal information for so long as is reasonably necessary. For example, if you are a member, we will keep your details for the period of your membership and for 6 years afterwards, to deal with any ongoing claims or complaints.

Updating your personal information

You are entitled to see the information we hold about you and to update any inaccuracies. We are entitled to charge a £10 fee for providing you with a copy of your personal information. If you would like to review or update your personal information please Contact Us.

Other Websites

BIBA’s website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Cookies

A cookie is a small data file that is sent to your computer from a Website and is stored on your computer’s hard drive. A cookie file stores a limited amount of data about you (such as your username and password) and allows BIBA to offer services personalized to your interests and to track the number of people who visit different parts of our site. You can set your Web browser to refuse cookies, however some of our website features may not function as a result. For further information visit www.allaboutcookies.org

IP addresses

BIBA also collects IP addresses of those browsing our sites as a way of tracking site usage. We do not track any individual person’s activities using IP addresses. Instead, we use this information solely to determine the number of times browsers view a page of our site and to aggregate information that allows us to continuously improve the quality of our website.

Pixel tags

Pixel tags (also called clear gifs or web bugs) are used to track who is reading a web page or e-mail, when, and from what computer.

They provide us with information about your interaction with our email messages (if you receive messages in html format) and to record some of the pages you consequently visit on our website.

We use this information so we can provide you with information tailored to your needs and interests, better plan our future campaigns and upgrading visitor information used in reporting statistics.

Pixel tag technology is used to analyse the reading habits of our membership in order to review and improve services to members and on occasion may use this for marketing purposes. Questions about this technology should be directed to the communications department 0344 77 00 266

How to Contact Us

Please contact us if you have any questions about our privacy policy or information we hold about you.

You can contact us by email enquiries@biba.org.uk or writing to us at our Membership Department, BIBA, 8th Floor, John Stow House, 18 Bevis Marks, London EC3A 7JB.